Privacy Policy
How we collect, use, share, and protect the personal information you provide to Marketplace Hubs.
Last updated: May 20, 2026
Marketplace Hubs Insurance Agency LLC and its affiliated companies ("we," "us," "our") respect your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information ("Personal Information") in connection with your use of our website(s) on which this Privacy Policy is linked (collectively, "Sites") and any transactions, interactions, or engagements you have with us (collectively, "Services"). By using the Sites or Services, you consent to the collection and use of your information as set out in this Privacy Policy.
1. Changes to This Privacy Policy
This Privacy Policy is subject to change. We encourage you to review it frequently. If we make material changes, the revised policy will be posted on the Sites with the date of revision. Changes are effective immediately upon posting. Your continued use of our Sites or Services after a change constitutes acceptance of the updated policy.
2. Personal Information We Collect
We may collect the following categories of Personal Information:
- Identifiers and contact information such as name, address, email address, and phone number.
- Protected classification characteristics such as age, marital status, gender, and veteran or military status.
- Health information such as medical conditions or coverage needs relevant to your insurance request.
- Commercial information such as products you have used, considered, or purchased, financial information, and insurance information.
- Professional or employment information such as employment status.
- Education information such as level of education.
- Internet and network information such as IP address, device identifiers, browser type, device type, and browsing or interaction history with our Sites, including keystrokes, form input, and session recordings.
- Inferences drawn from any of the above to create a profile reflecting your preferences and characteristics.
3. How We Collect Personal Information
- Directly from you when you submit a quote request, contact form, or otherwise communicate with us.
- Automatically from your device using cookies, pixels, web beacons, session-replay tools, and similar tracking technologies.
- From our service providers, advertising and analytics partners, data providers, and publicly available sources.
4. How We Use Personal Information
- To match your inquiry with licensed insurance carriers, agencies, and marketing partners.
- To provide quotes, respond to your requests, and deliver customer service.
- To operate, maintain, secure, and improve our Sites and Services.
- For marketing and advertising, including retargeting, lookalike audiences, and email or SMS campaigns.
- For analytics, research, fraud prevention, dispute resolution, and to enforce our Terms.
- To comply with applicable laws, regulations, and legal process.
5. How We Share Personal Information
We may disclose Personal Information to:
- Our marketing partners — including insurance carriers, agencies, and lead buyers — who may contact you about products or services responsive to your inquiry. Once your information is shared with a marketing partner it is also subject to that partner's privacy policy.
- Service providers that perform functions on our behalf (hosting, analytics, communications, customer support, marketing, fraud prevention).
- Advertising and analytics partners for cross-context behavioral advertising and lead generation.
- Government authorities, regulators, courts, or other parties when required or permitted by law, including to protect our rights or the safety of others.
- An acquirer, successor, or assignee as part of a merger, acquisition, reorganization, sale of assets, or similar transaction.
By submitting your information through our Sites you consent to the sharing described above.
6. Cookies and Tracking Technologies
We and our service providers use cookies, pixels, web beacons, session-replay tools, and similar technologies to operate our Sites, analyze usage, measure advertising, and personalize content. Most browsers let you control cookies through their settings. We currently do not respond to "Do Not Track" browser signals, but we do honor Global Privacy Control signals where required by applicable law.
7. TCPA and Communications Consent
When you submit a quote or contact request, you expressly consent to be contacted by Marketplace Hubs Insurance Agency LLC and its marketing partners at the phone number(s) and email address(es) you provided, including by autodialed calls, prerecorded or artificial voice messages, SMS, email, mail, and fax — even if your number is on a federal or state Do Not Call list. Consent is not a condition of purchase. Message and data rates may apply. You may opt out of SMS by replying STOP and opt out of email by following the unsubscribe instructions in any message.
8. Your Choices
- Opt out of marketing emails by following the unsubscribe link in any message.
- Opt out of marketing SMS by replying STOP.
- Manage cookies through your browser or device settings.
- Ask a marketing partner directly to stop contacting you.
- Submit a state privacy rights request through our Privacy Request Form.
9. State-Specific Rights
Residents of California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia have additional rights under their state privacy laws, including the rights to know, delete, correct, opt out of sale or sharing of personal information, and limit the use of sensitive personal information. See our California Privacy Notice for additional details, and use our Privacy Request Form to exercise your rights.
10. Children's Privacy
Our Sites and Services are not intended for individuals under 18 years of age, and we do not knowingly collect Personal Information from children. If you believe a child has provided us Personal Information, please contact us so we can delete it.
11. Security and Retention
We use commercially reasonable administrative, technical, and physical safeguards to protect Personal Information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
12. Third-Party Websites
Our Sites may contain links to third-party websites, including those of our marketing partners. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies before submitting any information.
13. Contact Us
Marketplace Hubs Insurance Agency LLC
Email: privacy@marketplacehubs.com
Phone: +1 (254) 274-4583